POLICY AND SERVICES

 ++ PTK-SMF LOS ANGELES RESERVES THE RIGHT TO REFUSE ANY TRAINING OR ORDERS ++ 

 

HTTPS (Hyper Text Transfer Protocol Secure)

SSL/TLS Secured. 

Payment Information

We accept MasterCard, Visa, American Express and Discover. Simply follow the checkout process, and enter your credit card information as requested. Your credit card is charged at the time of purchase. We only accept debit cards with the Visa or MasterCard logo. This transaction will be processed just like a credit card.

++ YOUR NAME, ADDRESS & BILLING MUST MATCH THAT OF THE CREDIT CARD. NO EXCEPTIONS ++

++ WE ONLY SHIP TO  MATCHING ADDRESS & BILLING ONLY | NO P.O. BOX ADDRESSES ALLOWED ++

 
Declined Payments 
If your card is declined, you will receive an error message. Your card will not be charged, and no order will be processed. There may be a pending transaction on your account until your card-issuing bank removes the authorization. This usually happens within 2-5 business days. Your card may be declined for the following reasons:

  1. General decline - This is usually caused by insufficient funds or a credit-limit issue. Contact your card-issuing bank for further details.

  2. AVS (Address Verification System) mismatch - The billing address you entered during checkout does not match the mailing address associated with your credit card billing statement.

  3. Card code mismatch - The 3-4 digit CVV2/CVC2/CID code on the back of your credit card, or front for AMEX, does not match what was entered during checkout.

On Site Payments

We accept Cash or Credit Cards.

Social Media Payments

  • We accept FB Messenger Payments.

  • We accept Google Pay Payments.

Contact us for details.

 

PayPal Payments

We do not use or recommend PayPal.

 

PROSHOP | ONLINE SHOP

Currently we only sell ONLINE ONLY and occasionally at Special Events and Training Sites. 

Third Party Sales

We don't sell at Amazon, eBay or other Third Sites.

CHINA MADE PRODUCTS

We will not carry or sell any Chinese made products. Currently, we will face out Chinese made products from our Pro-Shop online. 

Sales Tax

We are required by state law to charge sales tax on all orders shipped within the state of California. Sales tax rate for Los Angeles, CA is 9.5%. 

SHIPPING / PROCESS TIME

Due to the high volume  of orders we receive daily, please allow up to 2-3 business days for processing. Standard lead times for back-ordered items is between 15-20 business days from time of processing, however that period may take longer.If this period will be longer, a member of our team will contact you. We will do our best to to meet all shipping requests, and orders are processed and shipped in the order they are received. You will receive an email containing all your order and tracking information once your order has shipped.  You can track your package and find an estimated delivery time using your tracking number through the carrier’s website. PTKSMFLA will not ship or sell any RESTRICTED ORDERS/WEAPONS to the State of California. RESTRICTED ORDERS/WEAPONS will drop ship outside of the State of California to other States only. Please feel free to contact us with questions or concerns regarding the status of your order.


++ All  WEAPONS/RESTRICTED ORDERS will include a ADULT SIGNATURE & TRACK NUMBER ++

INTERNATIONAL ORDERS

NO INTERNATIONAL ORDERS ACCEPTED. U.S. Department of State Office of Defense Trade Controls prescribed in the International Traffic in Arms Regulation (ITAR), Title 22 Code of Federal Regulation, Parts 120-130.

Shipping Restrictions

+++ Any International Orders made, will immediately be refunded and a 10% restocking fee will be charged! +++

CALIFORNIA'S PROPOSITION 65

Proposition 65, officially known as the Safe Drinking Water and Toxic Enforcement Act of 1986, requires businesses to inform California consumers about exposures to specified chemicals prior to purchase. Additional information at  https://www.p65warnings.ca.gov/

 

Supported browsers for desktop devices 

Click the links below to download the latest versions. No mobile version available at this time.

  • Google Chrome Link 

  • Safari for Mac Link (version 10 and above) 

  • Windows 10 Microsoft Edge Link (ADI sites are not supported)

  • Firefox Link

++ Click here to find out what browser you are using. ++

PTK-SMF Los Angeles Training Policy

Always accepting new students. Any Race, Color, Nationality, Sex, Age, Martial Arts Style, Religion or with any Handicapped condition are welcome to train in PTKSMFLA Training Courses. 

TRAINING CANCELLATION POLICY

  • Class Transfer: With 48-hour advance notice of event date we will reapply your deposit/payment to another class of your choice. 

  • Cancellation Refund: Full refund will be issued, if no transfer is possible, but ONLY if we are notified of the cancellation up to 48-hours in advance of event date. 

  • No-Call/No-Show: Participants who do not show to the event without prior 48-hour notice forfeit their deposit.

++ STUDENTS WHO EXHIBIT ANY UNSAFE BEHAVIOR OR FAIL TO ADHERE TO PTK-SMF LOS ANGELES SAFETY

RULES WILL BE WARNED AND WILL BE REMOVED FROM CLASS AND WILL NOT RECEIVE A REFUND ++

 
 
 

CONNECT WITH US

  • PTKSMFLA / FACEBOOK
  • PTKSMFLA / YOUTUBE

ODERINT DUM METUANT

PAYMENTS METHODS

SSL/TLS SECURED